Frequently Asked Questions
Mirra Masa is a retail clothing brand specializing in women's fashion, focusing on elevated minimalism. Our collections emphasize quality, style, and sustainable practices, with designs that blend simplicity with sophistication, catering exclusively to women's apparel.
You can purchase our products through our official website, as well as at our physical stores located in select cities. Check our store locator on our website to find the nearest location.
Yes, Mirra Masa offers a seamless online shopping experience. You can browse our full range of women's apparel, make purchases, and have them delivered directly to your doorstep.
We accept returns within 14 days of purchase. Items must be in their original condition, unworn, and with tags attached. Some exclusions apply, such as final sale items, which are non-returnable. Please visit our return policy page for more details.
Once your order is shipped, we will send you a confirmation email with a tracking number. You can use this number on our website to track the delivery status of your order.
No, we currently only ship within Canada. Please check our shipping information page for detailed information about domestic shipping options and rates.
You can stay updated with our latest collections, exclusive offers, and news by subscribing to our newsletter and following us on Instagram @mirra_masa.
Our commitment to quality is paramount. We source high-quality materials and work closely with our manufacturing partners to ensure that every product meets our rigorous quality standards.
Yes, products purchased online can be exchanged in our physical stores, provided they meet our return and exchange policy criteria.
You can contact our customer service team via email at service@mirra-masa.com. Our customer service hours are from 9 am to 5 pm, Monday to Friday. You can also reach out to us through our website's contact form.